Table of Contents

Keys

Keys merge together multiple individuals functions/concepts like speed dials, contacts, users representation or even lines.

key_panel.png

But keys allow for more:

  • Keys offer a way to quickly reach a contact with a single press, acting as a speed dial.
  • Keys dynamically react to events, such as incoming calls, to allow the user taking actions on them.
  • Keys allow customizing the display of calls or users on a map, for example, to match every user's / team's / company's needs.
  • Keys allow organizing contacts in groups, making it easy and fast to find the right one.
  • Keys can hold multiple targets, to merge the multiple ways to contact single persons or entities.
  • Keys can be linked to Specific Slots to ensure a dedicated line is used (Intercom, Private Wire, Radio)