Communication service

Here, we can define and associate with the CLB several types of communication services (private wires, PBX, Zoom, Teams, etc.)

PBX

To defines phone lines first create a Component of the Category Communication service.

This PBX can be a traditional PBX (Asterisk, Avaya, Alcatel, SBC) or a Cloud based PBX (Zoom, Teams, Twilio). Ensure you chose the PBX type and enter the SIP domain under which this PBX will operate.

If this SIP domain is not something CLB will be able to resolve from DNS, please also add proxies address that will allow CLB to reach the gateway

We now need to create a group of Slots that will be linked to both the CLB and this PBX

As a result CLB will know which slots to run and how to contact the PBX

Finally we can add slots to the Group with the + Add button

The various parameters need to be filled according to the PBX Configuration.

The Maximum Simultaneous Calls allows to define how many calls can be hosted on the line before the CLB answer with Busy Here.

Important

After each modification of the CLB configuration, it is necessary to perform a CLB Maintenance.
Go to the Components page and hit the button next to the impacted CLB.
Relead the page and hit the button.
The new configuration is now applied on the CLB.

Asterisk

The details to deploy and configure an Asterisk PBX can be found in Landline Access - Asterisk

The matching between the Extension configuration in Asterisk and a Line on the CLB goes as follow:

Asterisk	Slot "Routed"
[2001](extension-defaults)	SIP User = 2001
inbound_auth/username = 2001	SIP Digest = 2001
inbound_auth/password = 123456	SIP Password = 123456
endpoint/callerid = John Smith <2001>	Display name = John Smith

SBC as PBX

The details to deploy and configure an SBC as PBX can be found in Landline Access - SBC PBX

The AudioCodes SBC can be configured to act as a simple PBX, thus allowing the CLB to directly register lines on the SBC.

The matching between the Extension configuration in the SBC and a Line on the CLB goes as follow:

SBC	Slot "Routed"
2001	SIP User = 2001
NA	SIP Digest =
NA	SIP Password =
NA	Display name = John Smith

Zoom

The details to setup a Zoom Account with SIP device can be found in Landline Access - Zoom Integration

The matching between the Zoom Setup and a Line on the CLB goes as follow:

Zoom	Slot "Routed"
User Name = 39338151816309120855	SIP User = 39338151816309120855
Authorization ID: 847177141744	SIP Digest: 847177141744
Password: 123456	SIP Password = 123456
Display Name = John Smith	Display name = John Smith

Teams

The details to setup a Teams Account with SIP device can be found in Landline Access - Teams Integration

The matching between the Extension configuration in Asterisk and a Line on the CLB goes as follow:

Teams	Slot "Routed"
Sip user = +442045342711	SIP User = +442045342711
Sip digest = 805ec0dc4a70bEJBLxxx	SIP Digest = 805ec0dc4a70bEJBLxxx
Sip password = 123456	SIP Password = 123456
User Name = John Smith	Display name = John Smith

Private Wires

To defines private wires first create a Component of the Category Communication service.

This Private Wire Gateway can be an SBC for SIP private wire or a physical gateway (Sangoma Gateways) for E1/T1 connectivity. Ensure you chose the Private wire type and enter the SIP domain under which this gateway will operate.

If this SIP domain is not something CLB will be able to resolve from DNS, please also add proxies address that will allow CLB to reach the gateway